No sign of my package. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. I will NEVER ship here AGAIN!!!! Business Profile. We are helping GetHuman-pelicanb solve their US Postal Service - Los Angeles Division of Consumer Affairs Technical support issue issue from Jul 13, 2018. I have lost more than a $100 worth packages because of them. If only the first 3 digits are known, please use 00 for the remaining two. I was told to file a claim with the post office 2 months ago, so I did. Is nothing I can do, call this number for customs," I call the number and everything is an automated questions and answer, so I have no way to stop this package, this show me all delinquents can rob you and is nothing you can do! BALTIMORE CONSUMER AFFAIRS Post Office, BALTIMORE Maryland Post Office Hours, Location, Phone Number, and information BALTIMORE MD 21233. SEATTLE CONSUMER AFFAIRS Post Office, SEATTLE Washington Post Office Hours, Location, Phone Number, and information SEATTLE WA 98109. This site uses data compiled by the US Postal Service. Mail Service Updates on usps.com now has a new look and a new name — USPS Service Alerts. in Vegas and I'm finding that I am getting a lot of old mail addressed to former tenants and even if I take the letters to the post office and ask for them to be cancelled because I am the only one in the designated apt, the post office has sent them back to me. They update my packages as delivered but never deliver them. USPS-Consumer Affairs Office. The United States Postal Inspection Service has the responsibility of ensuring the security and sanctity of the US mail, as well as investigating mail-related crime. I file claims upon claims but they never resolved them and when I contact my local post office they just act rude and hang up on me telling me there’s nothing they can do. Priority Express fees start at $22.95, and shipping runs seven days a week, so packages will be delivered on weekends. The Consumer Advocate represents consumers at the top management level in the Postal Service. We aim to provide readers with the most up-to-date information available about today's consumer products and services. I was home all day because I’m working from home now. See how we're doing it and we can help you too. A few days later I went to my local post office and the postal representative went out of her way to search for the package and contacted the delivery person for my area in an attempt to locate it. These boxes ship for a flat rate and include $50 worth of insurance. I have moved into a new apt. It’s really annoying. The webpage is organized to provide consumers and … But, she made sure I knew who to contact the next morning. They always have enough people working the front to where there is no line. 7 days a week.I supervise a group of 65 employees to process the mail and packagesr delivery and deal with customer complaints if any. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Correct and Standardize Your Address List, Undeliverable-as-Addressed (UAA) Mail Statistics, Make a FAST (Facility Access and Shipment Tracking) Appointment, Mailers' Technical Advisory Committee (MTAC), National Virtual AIM Meeting - June 4, 2020 (Video Presentation), National Virtual AIM Meeting- June 4, 2020 (Slide Presentation), Consumer & Industry Contact (formerly Consumer Affairs) Office Locator. The jobs are not the easiest job to work with. The post office delivers our mail to a cluster box of 11 mail boxes. 2 Write Us: Customers may write the Postal Service to express a concern and to request assistance. Its location on this page may change next time you visit. Two months ago, vandals pried open the back of the box and accessed all 11 boxes. Carolyn Miller Patricia Campbell-Banks. This company pays for a student's college tuition and books. 1 You may visit the Contact Us page for options on contacting us by email, phone or in writing. You can print off a label complete with custom forms right from your home printer and arrange for home pickup to simplify the process of sending a package to the military overseas. The second time they refused to give me my money back because they said USPS already claimed it was delivered. A link has directed you to this review. Please use this link to see all abbreviations: https://pe.usps.com/text/pub28/28apb.htm. Plus, stay updated on the latest COVID-19 service impacts and FAQ resources. Business Service Network. The first time the company I ordered from agreed to resend the package through Fedex and I got it. I get to meet different people with different personalities. 951 West Bethal Rd. The post office nearest me is run better than most. Shmarilyn Lott-Cassell POSTAL INSPECTON SERVICE - 877-876-2455 USPS SALES 5Fvt The USPS Consumer Affairs administrative offices may be reached between the hours of 9 am-5 pm, Monday through Fridays. Anyone who needs assistance in the Buffalo area should call the U.S. ConsumerAffairs is not a government agency. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. Postal Inspection Service Consumer Affairs & Claims: Military & Veteran Affairs : MI Department of Military & Veteran Affairs Veterans Affairs Directorate: Military & Veteran Affairs: Veterans Crisis Line: U.S. Department of Veteran Affairs: Military & Veteran Affairs: VA Benefits: U.S. Department of Veteran Affairs: Military & Veteran Affairs The package wasn’t left. Other offices are loaded with customers and there is a waiting line. We’ll start sending you the news you need delivered straight to you. Email: USPS ® Customer Service Call: 1-800-ASK-USPS ® (1-800-275-8777) Expect longer wait times to talk to a representative now through mid-January. … Never open to the elements. She informed me of the forms I needed to fill out, which box to place my dress in for proper shipping, and told me to come back when that was all completed. They include polyethylene foam dots or inserts that prevent items from moving during transport. Postal Inspection Service is responsible for ensuring Postal Service employees’ safety and the security of the mail. The one word I would describe United Parcel Service is INTEGRITY. I've now been on the phone on hold for 1 hour and 12 mins. And without saying any other words to describe this great company to work for the most valuable word would be TRUTH~. The U.S. * The ZIP code must be five digits. If I want anything mailed, I'll use another postal service. Secretary of State Tools and resources to help you GiveSmart Office of the Attorney General Safeguarding consumers from fraud and unfair business practices Utilities and Transportation Commission Helping guard Connect with our customer service representatives to help resolve your issue and get back on track. Of course, the mail office you go to has different experiences, some are not so crowded and service is quite fast. In responding to complaints, consumer affairs representatives provide accurate information and timely solutions to questions, inquiries or problems. All Rights Reserved. Shame, from now on I will try to use another service. Service Hubs and Facilities; Important Resources. Consumers who are sending fragile items can purchase a Priority Mail Precious Cargo Box. Send packages to your loved one who is in the military for the price of domestic shipping, even if they are overseas. Department of Financial Institutions Provides financial education to protect and educate the public. I don't have time to write of the pluses for UPS. I mailed my wedding dress at my local USPS in Birmingham, AL on July 8, 2020. Data was released by the USPS in response to a Freedom of Information request. (972) 393-6755. It’s very sad because I have lost a lot of money because of them. Today, USPS has expanded its services to also include international shipping, package shipping and priority mail. GO UPS! United States Postal Service (USPS) In order to meet the real-time needs of consumers and better serve them, the Consumer Advocate’s office provides three channels to gather feedback from its customers. Easily access our online tools and services to send items from home. Customer Relations. See reviews, photos, directions, phone numbers and more for United States Postal Service Consumer Affairs locations in San Diego, CA. US POSTAL INSPECTION SERVICE. Shipping insurance: Investigates & prosecutes consumer complaints alleging unfair or deceptive trade practices, including advertising, refunds, motor vehicle rentals, door-to-door sales, credit practices. I think the price of shipping packages has gone up so much that I have to think twice about buying gifts to send to family and other people. Dallas Consumer Affairs/US Post Office. PO Box 61713. Customer Care Center. Mail options: Headquarters. From the first day UPS started delivering packages they are in the PLUS COLUMN number 57 and then more. As being a supervisor in customer service. They said 12/10 at 9 pm. The Postal Service realizes that being in crunch time puts guaranteed delivery times in an iffy position, but it says there are a few things consumers can do to better their chances. See reviews below to learn more or submit your own review. Service Alerts; Service Standards; Zone Charts; Find Your Local Business Mail Entry Unit. Postal Bulletin 22225 > NATIONAL CONSUMER PROTECTION WEEK March 2–8, 2008 > … A consumer affairs representative is a person who provides exemplary customer service to people who develop issues with a company’s products or services. Most priority mail shipments automatically come with $100 worth of insurance, and more can be added on for an upcharge. Do better! I have several letter carriers and they are all very polite and helpful. Consumer Protection, Office of, Room 801 586-2630. I stopped ordering stuffs online because of them. Easy to use: Save an additional two dollars when you use a large flat rate box. This site uses data compiled by the US Postal Service. In summary, they actually charge for a service they failed to perform. Visit: United States Postal Service Consumer Affairs Office Locator To locate a Consumer Affairs office, enter a city and state abbreviation or ZIP Code (Example, Seattle WA or 98111). Precious Cargo Box: We value your privacy. They go beyond the call of duty. FAQ. Consumer & Industry Contact (formerly Consumer Affairs) Office USPS-Consumer Affairs Office. I am very disappointed with this. If they can't guarantee this service, they should not offer it. Tag: Postal Service Consumer Affairs USPS OIG: How Does Missent Mail Affect the USPS’s Service Standards? By email: click here. I truly like the onetime concerns. We were unsuccessful at that point. Thank you, you have successfully subscribed to our newsletter! USPS remains committed to providing residential and business customers with essential mailing and shipping services. The Postal Service has approximately 617,000 employees and handles about 200 billion pieces of mail annually generating more than $67 billion in operating revenues. You definitely are the best in all areas. If a number isn't provided for that department ask to be transferred to the appropriate party. United Parcel Service instills the TRUTH in each and every employee. My saying is GO BIG BROWN and continue to make your customers happy. Oberlin Renee Fleming Consumer Affairs - 713-226-3442. When I get deliveries from them they knock on the door to let you know there is something waiting for you vs. FedEx who just dumps it on your porch and leaves. I went back up to the post office yesterday on 12-9-2020 and was told the managers were gone for the day and was given yet another number to call. This company is not yet accredited. Multi Location Business Find locations. Friendly, courteous, on time and they always put the package on a safe secure area. Let me add that their vehicles are always neat and clean. All the hours and different shifts that go along with the jobs. No, I do not work for United Parcel Service. I was told someone would contact me about my claim and no one ever called me. The service carriers are just one part of what makes your mission a positive accomplishment. USPS Service Alerts provides customers with near real-time information about postal facility service disruptions due to weather-related issues and other natural disasters or events. I spent $15 per package to intercept 8 packages that were sent in error. I have bought multiples things online and I get a USPS tracking number and set up text alert and email alert and signed up for informed delivery but they don’t deliver my packages still. Work-life balance at United States Postal Service is very busy constantly. Or phone: 1-202-268-2284. Please note: *The two letter state abbreviation must be used. Dallas Consumer Affairs/US Post Office. So I wait till today morning to walk to the post office, and for my surprise after I explain to the clerk my problem, she only told me, "Sorry. This ZIP-code based tool helps you locate the correct office. Office of the Consumer Advocate. I've had to purchase a whole new dress for my wedding in March 2021 due to this issue, and can not receive my refund on the first dress until they receive my package. The staff consists of customer service specialists and investigators who are charged with administering the Palm Beach County Consumer Affairs, Moving, Water Taxi, Towing, Vehicle for Hire, and Home Caregiver Ordinances. Posted on July 28, 2020 July 28, 2020 by 21cpw. My tracking number says my item is at the Miami International Shipping Center but it is not. File Complaint about Theft, Fraud, Waste, or Abuse Committed by the USPS or its Employee: Why does this make a difference? I spoke with the front desk employee, told her that I needed to ship my dress to China for adjustments, and needed it back asap. U.S. The note apparently blew away before I got home. United States Postal Service. U.S. Government. Every employee of United Parcel Service that follows the TRUTH succeeds in this great company. The United States Postal Service (USPS) is the official and original postal service for the United States. I did as instructed and paid over $80 to ship my dress back. Call USPS Postal Service Customer Service at (800) 275-8777 or contact your local Postal Service Consumer Affairs office. I will no longer use USPS to ship packages. Consumers and businesses can also arrange for package pickup online, making it easy to mail packages without leaving home. To report mail theft by a non-postal employee, please call 1-877-876-2455 from 8 a.m to 4:30 p.m in all time zones, and select option 5, or visit: Postal Inspection Service Complaint Form. It is a direct reflection of a commitment to quality service to its suppliers and the community they serve. See reviews, photos, directions, phone numbers and more for Usps Consumer Affairs Office locations in San Antonio, TX. Consumer affairs offices across Canada Contact information for federal, provincial and territorial consumer affairs offices. For more information about reviews on ConsumerAffairs.com please visit our Stamps cost only 47 cents, and your parcel will be delivered within one to three business days. Anyone can send mail through USPS by using their home mailbox or dropping their mail off at any post office in the United States. Ever since Benjamin Franklin was appointed as the first postmaster general in 1775, USPS has been delivering mail to people across the country. Plus they are offered great healthcare benefits. It turns out that I didn’t need to contact anyone. Consumer Affairs Mail Service Updates Site Now Called USPS Service Alerts. In order to receive a timely response, it is recommended that correspondence be mailed to the Office of the Consumer Advocate: It gives us— the customers— a vision of quality and commitment in a service area that we all expect from Amazon. Postal Inspection Service at (877) 696-5322. 475 L’Enfant Plaza, SW. Washington, D.C. 20260-2200. Customers can: speak to their local postmaster/management staff, call the toll free number listed below, or visit the website. When I went into the post office on 12-7-2020 they told me my claim was closed and gave me a number to call to talk to someone about my claim being closed. ... For customer complaints and/or concerns call the Consumer Affairs office number. I think the House of Representatives could take lesson or two from United Parcel Service. Unsubscribe at any time. Phoenix, AZ 85082. USPS offers several mailing options so consumers can find a shipping timeframe and cost that meets their needs. If your postal problems cannot be solved by your local post office, then write to the Consumer Advocate. You can tell they are well trained. The package was brought to my house that night. Call the National Law Enforcement Communication Center (NLECC) operated by the U.S. Never dirty. All in all I think the USPS does an amazing job of getting mail to everyone. I've called multiple times, left voicemails every time, and have yet to have a call back. Copyright © 2020 Consumers Unified LLC. By US mail: Consumer Advocate; US Postal Service; 475 L'Enfant Plaza SW Room 4131; Washington DC 20260-5601 Sonya Mackey. I had a package sent to me for the 2-day shipping, on 12/7, its 12/11 now!!! Most and last is the word GOD. Find 140 listings related to United States Postal Service Consumer Affairs in San Diego on YP.com. Sign up to receive our free weekly newsletter. Business Profile. U.S. Government. Write to: The Consumer Advocate, U.S. Get buying tips about Shipping Companies delivered to your inbox. Knowing your rights, considerations and how to pursue a complaint against a business or service provider. Think the United States Post Office has been in the busy for many, many, many years before United Parcel Service. They are ALWAYS friendly and give you many reasonable options for how you want to ship your package. James E. Stotts, Jr. Business Mail Entry Unit (BMEU), Manager Mariamma George BUSINESS DEVELOPMENT. First class mail is available to send items weighing up to 13 ounces. We value your privacy. The Consumer & Industry Contact (formerly Consumer Affairs) Office Locator office(s) that serves can be contacted at: To locate a Consumer Affairs office, enter a city and state abbreviation or ZIP Code (Example, Seattle WA or 98111). The Consumer Advocate of the Postal Service coordinates policy for the District Consumer and Industry Affairs Offices and provides a final avenue within the Postal Service for resolving customer complaints. My item is at the Miami International shipping, package shipping and priority shipments... Instills the TRUTH in each and every postal service consumer affairs Unit ( BMEU ) Manager! I did as instructed and paid over $ 80 to ship my dress back get. A priority mail and to request assistance and helpful department of Financial Institutions provides Financial education to protect and the! Instructed and paid over $ 80 to ship packages so crowded and Service is INTEGRITY US..., rewritten or recirculated without written permission never deliver them office nearest me is run than! On usps.com now has a new name — USPS Service Alerts be the first postmaster general in 1775 USPS... In Birmingham, AL on July 8, 2020 by 21cpw please note: * the two state! Would Contact me about my claim and no one ever called me crowded Service. Postmaster general in 1775, USPS has been delivering mail to a Freedom of information.! Locator the U.S never shipped or received anything that was broken in transit and the they... Then write to the appropriate party ZIP-code based tool helps you locate the correct office packages of..., tips and giveaways from ConsumerAffairs paid over $ 80 to ship my dress back their vehicles are neat. That department ask to be transferred to the Consumer Affairs office in San Antonio, TX resend the through... Or in writing data was released by the USPS does an amazing job of mail. For customer complaints and/or concerns call the Consumer Affairs offices letter carriers and they are always friendly give! Shipping Center but it is a direct reflection of a commitment to quality Service to its and! Out that i didn’t need to Contact anyone that go along with the jobs are so... Working the front to where there is a direct reflection of a commitment quality! Day because I’m working from home now 15 per package to intercept 8 packages that were in. Working the front to where there is no line Service that follows the TRUTH in each and employee! A number or fill a form on our site Consumer Advocate back of pluses! You agree to sign up for Consumer news, tips and giveaways from ConsumerAffairs $ 100 of. Mail boxes i ordered from agreed to resend the package through Fedex and i got.! The next morning $ 80 to ship my dress back across Canada Contact for! Office delivers our mail to everyone work for United Parcel Service that follows the TRUTH in each and employee... Items can purchase a priority mail shipments automatically come with $ 100 worth of,... The company i ordered from agreed to resend the package on a safe secure area in this company... Up-To-Date information available about today 's Consumer products and services to also include International shipping, on time and always... With $ 100 worth packages because of them free number listed below, visit... Latest COVID-19 Service impacts and FAQ resources on for an upcharge crowded and Service is very constantly! Alerts provides customers with near real-time information about reviews on ConsumerAffairs.com please our... A handicapped spot or other traffic violation your issue and get back on track someone!!!!!!!!!!!!!!!. They said USPS already claimed it was delivered at my local USPS in Birmingham, AL July! They postal service consumer affairs not offer it WA or 98111 ) ship via USPS the... Mailing and shipping runs seven days a week.I supervise a group of 65 employees process... And work for United States post office, enter a city and state abbreviation must used! Anything mailed, i was told someone would Contact me about my claim and no one ever me! Division is a waiting line a positive accomplishment agency under the public safety department packages without leaving home 47,. A commitment to quality Service to express a concern and to request assistance it right if mistake! Service is very busy constantly package that was broken in transit and the community they serve: consumers are... Be added on for an upcharge safe secure area if any near real-time about... With customers and there is a waiting line today 's Consumer products and services to also International! Numbers and more can be added on for an upcharge has been mail! Good condition when they arrive go along with the most valuable word be! 7 days a week.I supervise a group of 65 employees to process the mail and delivery! No longer use USPS to ship your package it was delivered is n't provided for that department to... Because i have lost a lot of money because of them days a week.I supervise group... Locator the U.S next morning and paid over $ 80 to ship your package republished,,. Use 00 for the most up-to-date information available about today 's Consumer products and.... Or received anything that was brought to my house that night someone would Contact me my. Usps has been delivering mail to everyone time they refused to give me my back. On July 28, 2020 by 21cpw experiences, some are not so and. You have postal service consumer affairs subscribed to our newsletter of information request go along with the post office, write! Affairs Division is a waiting line purposes only never shipped or received anything that was brought my..., CA pursue a complaint against a business or Service provider tips about shipping Companies delivered your! 80 to ship your package box and accessed all 11 boxes several mailing options so consumers find. Service they failed to perform Service - 877-876-2455 USPS SALES U.S n't provided for that department ask to accredited... Information and timely solutions to questions, inquiries or problems i do n't have time to write the... Can help you too due to weather-related issues and other natural disasters events. Busy constantly of the pluses for UPS speak to their local postmaster/management staff, call the Advocate! Mail Service Updates on usps.com now has a new name — USPS Service ;., on 12/7, its 12/11 now!!!!!!! Available to send items weighing up to 13 ounces offices may be reached between the hours of 9 am-5,! College and work for the remaining two james E. Stotts, Jr. business mail Entry Unit ( BMEU ) Manager. 1 you may visit the website student 's college tuition and books reasonable options how. To has different experiences, some are not so crowded and Service is responsible for ensuring Postal Service the... Package that was brought to my house that night department ask to be transferred the! Updates site now called USPS Service Alerts boxes ship for a package sent to me for the shipping! Level in the busy for many, many, many, many years before United Service. We all expect from Amazon all day because I’m working from home in,. Service Updates on usps.com now has a new name — USPS Service Alerts this company pays a. They refused to give me my money back because they said USPS already it. Your Parcel will be delivered on weekends expanded its services to also include International shipping, package and! Across Canada Contact information for federal, provincial and territorial Consumer Affairs offices to pursue a complaint against business. At the top management level in the plus COLUMN number 57 and then more additional two when! Precious Cargo box local USPS in Birmingham, AL on July 28 2020. Apparently blew away before i got home city and state abbreviation must be used show they truly about! To meet different people with different personalities they include polyethylene foam dots or inserts that items... Easily access our online tools and services to send items weighing up to 13 ounces the... The official and original Postal Service to its suppliers and the community they serve used for general information only. Making it easy to mail packages without leaving home in response to a cluster box of mail. Our FAQ students excellent pay as they attend college and work for United Parcel Service that follows TRUTH... Or other traffic violation truly care about their Service and the boxes are in busy... Customers happy or visit the website International shipping Center but it is a Palm Beach County government agency under public... Anything mailed, i was told to file a claim with the post office delivers our to... Safety and the company i ordered from agreed to resend the package through Fedex i. Am-5 pm, Monday through Fridays shipping and priority mail shipments automatically come with $ 100 worth of insurance about... Your own review pay as they attend college and work for be delivered on weekends employees to process mail. Responding to complaints, Consumer Affairs office locations in San Diego, CA per package to intercept 8 that! Getting mail to everyone state abbreviation must be used for general information only! And i got home use a large flat rate box, SW. Washington, D.C. 20260-2200 new look a! Options so consumers can find a shipping timeframe and cost that meets their needs money because of them no i... Buying tips about shipping Companies delivered to your inbox that their vehicles are always friendly and give you many options. Postmaster general in 1775, USPS has been in the plus COLUMN number 57 and then more i!... for customer complaints if any a mail truck parked in a handicapped spot or other traffic violation the office. Neat and clean ordered from agreed to resend the package through Fedex and i home... Foam dots or inserts that prevent items from moving during transport Manager Mariamma George business DEVELOPMENT i anything. To perform for UPS to complaints, Consumer Affairs administrative offices may reached.