To avoid getting confusing LED indications, the user should select control buttons in a controlled order. 1 hour = minimum charge Option A: Using the included AC charger The indicator light flashes red while charging and turns off when fully charged. the indicator light flashes red and white or you hear “pairing.” 3 While the indicator light flashes red and white, activate Bluetooth on your phone and set it to search for new devices. We have a Plantronics CS50/CS55 charger available so that you can charge a second headset. - Press and hold the call control button for about 5-6 seconds until the light on the headset starts flashing red-white. 4 Select “PLT_M165.” If necessary, enter passkey 0000 and accept the connection. The following instructions pertain to… When I sent it back, they sent me two, and they both work. When I plugged it in, the red light flashed a couple times, and now the blue light flashes every so often, so I assume it's charging. A constant blinking blue light can indicate a healthy connection. Charge spare battery (Savi XX45 models only) The spare battery ships in the compartment on the side of the charge cradle. The cell phone should find the headset. A full charge takes 3 hours. If you are seeing the RED light that means that the unit needs to be reset. Q. Release the button and set the headset aside. You can only charge a second battery if you have a second charger or charging base. Once successfully paired, the indicator light 1. When the base is powered the battery charges. 2 While the headset LEDs are flashing red and white, activate Bluetooth® on your phone and set it to search for new devices. - On your cell phone, go to the Bluetooth menu and search for (or add) a device. It will appear as "PLT_M165" in your list of devices. Plantronics won't help me either. However, you may still want to try pairing your headphones with another device to see if the pulsing blue light stops once it is connected. And while the base acting as a power bank for the AirPods rarely it doesn’t show any light to come on when trying to charge the AirPods with or without the iPhone in the dock or even while charging it separately by connecting the charging cable directly to the wall power. A slow pulsing blue light can mean the headphones are in pairing mode. The Savi Office base has 3 status-indicating LEDs, and these can be in various states depending on which buttons you have selected on the base or earpiece. What a waste… I’ll better stick to well known brands with good customer service. The most common light pattern for pairing mode is blinking red and blue. I'd sent one of these back to the company, and the replacement had the same issue. 3 Select “PLT_M165.” 4 If your phone asks, enter four zeros (0000) for the passcode or accept the connection. I finally had to throw them away. Page 4: Charging CHARGING PLANTRONICS DISCOVERY 655 Before using, you must first charge your headset. The indicator light stops flashing red … Same problem here. While charging the charge LED flashes green and turns to solid green once charged. A. I bought mine 10 months ago and they suddenly stopped working, they charge, I get the red light and blue light when charging, but that's it, nothing else seems to work. Charge for at least 20 minutes prior to the first use. Random button selection will yield random results. At least the blue light came on. This usually occurs because the internal electronics have gotten confused (likely from a power surge) so hang the headset up on the base and then disconnect the unit from power (and USB if necessary) and wait 15 seconds and then reconnect power and test the headset. Can you charge a second battery for the Plantronics CS50/CS55 & CS50-USB while using the unit? Call our sales line @ 1-877-999-3838 for purchasing information. 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